Wholesale & Card Customer Service

Welcome!

Find our phone menu items below:

Wholesale Administration

1. Wholesale administration
1.1. Fuel products
1.1.1. Information on valid purchase orders
1.1.2. Submitting fuel purchase orders
1.3. Bitumen
1.4. Special products
1.5. General information on products and services
1.6. Assistance for using electronic PO platforms
1.9. For English, press 9
1.0. Leave a message

Card Administration

2. Card administration
2.1. Information on MOL Fuel Cards and administration for our contracted partners
2.1.1. Card administration and freezing cards
2.1.2. Collecting cards in person
2.1.3. Card Center Service
2.1.4 Invoicing
2.1.5 Multipoint Card related administration
2.2. Information on MOL Fuel Cards for inquiries
2.3. Information on services relating to MOL Fuel Cards
2.3.1 VAT and excise duty refund claim service
2.3.2 Western European road toll service
2.3.3 Travel and accident insurance
2.3.4 MOL Truck Assistance / Kamionmentés

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Wholesale Customer Service
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Wholesale & Card Customer Service

Mailing address:
1117 Budapest,
Október huszonharmadika u. 18.

Phone:
+36 1 211 1000

Call Center call volume:

H K Sz Cs P
7:00-8:00
8:00-9:00
9:00-10:00
10:00-11:00
11:00-12:00
12:00-13:00
13:00-14:00
14:00-15:00
15:00-16:00
16:00-17:00
High number of calls
Significant number of calls
Average number of calls
Low number of calls

Business hours:
Monday-Friday: from 7:00 to 17:00 CET (on weekdays)
/ except Menu Item 2.1.5, for more information: Retail Customer Service/

Email:

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